Qxpress, an e-commerce logistics platform, is one of the leading companies in terms of Korea-Singapore economic cooperation in the logistics sector.

An official of Qxpress, a cross-border logistics company, said in a meeting with Power Korea Magazine Journal which is also distributed to KOTRA trade centers overseas, that its e-commerce shipments from Korea to Singapore in the first half of 2020 increased 49 percent year-on-year despite of the aftermath of the Corona 19 virus.

The surge in e-commerce logistics shipped from Korea to Singapore was attributed to a sharp increase in non-face-to-face online orders in Southeast Asia, according to an analysis of related industry observers. On top of that, it is analyzed that small and medium-sized Korean companies have actively entered the leading e-commerce platform in Southeast Asia to explore new markets, and that they have gained momentum by adding export support projects from related agencies such as the Ministry of SMEs and Startups and KOTRA etc.

Singapore is a Southeast Asian trend leader and a bridgehead for entering the New Southern Market because of its high national income and well-established online shopping infrastructure. Qxpress provides “smartship” services that digest the logistics of global e-commerce such as Qoo10, eBay, Amazon, and Rakuten, operates currently seven corporations in Korea, Singapore, Japan, U.S, China, Indonesia and India, and last but not least has logistics centers that can provide fulfillment services in 19 logistics centers in 11 countries.

According to industry sources, Qxpress, which has grown 30-40% every year due to the expansion of the cross-border e-commerce market, is showing a rapid pace of growth with more than that in the first half of this year alone.

“While non-face-to-face purchases have emerged as a global trend with Corona 19, domestic companies that have entered the New Southern Asian Market E-commerce are taking new opportunities,” an Qxpress official told Power Korea reporters. “We will continue to develop IT platforms to provide total logistics services optimized for the e-commerce market there.”

As for QXPRESS Pte. Ltd. of Qxpress local subsidiary in Singapore, it operates more than 400 Routes divided into collection centers in Singapore’s major strongholds, Serangoon and Bukit Batok. 

In addition to Singapore’s local courier service, the company has established a strong delivery network for each region by operating a hub that can quickly deliver e-commerce cargo imported from China, Japan, Korea and Indonesia. In other words, the warehouse management system, which is being operated in conjunction with this system, contributes to reducing logistics costs and speeding up delivery of shippers living at home and abroad, and can maximize service competitiveness of customers. Its business areas cover Qcourier business, QFS business, Qtrading business and Qservice business. 

For reference, PT. EURASIA EXPRESS INDONESIA, an Indonesian corporation near Singapore, is located in Jakarta, the capital of Indonesia, and is responsible for relaying e-commerce cargo imported from abroad through CAHAYA, a local courier with a local logistics network. its business areas include Qtrading business and Qservice business. 

As regarding its award winnings recently, Qxpress was recognized as a total logistics company that has developed and built an IT logistics platform specialized in e-commerce, and won the grand prize at the 2020 Korea Consumer Awards in late July. “Since its establishment in 2009, Qoo10 (Qoo10), the No. 1 online shopping mall in Singapore, has been carrying out business in various ways since its launch, and its cumulative volume surpassed 60 million boxes in 2018,” said the Korea Consumer Evaluation Committee, the organizer of the event. 

An official from Qxpress added that various activities are also being carried out to help domestic small and medium-sized companies make inroads into foreign markets in ASEAN among others.

Of course, the logistics service of Qxpress is not limited to ASEAN region such as Singapore & Indonesia. Due to this reason, Qxpress started providing cross-border e-commerce logistics services in Europe through its distribution processing center (DPC) located in Frankfurt, Germany, in addition to the existing U.S. region.

At the end of last year, Qxpress signed a contract with ACI Worldwide Express for consignment operation of DPC and began to provide e-commerce cargo services between Europe and Korea. Germany’s DPC can digest up to 50,000 shipments per month and has seen its shipments increase by more than 30 percent every month since it launched a pilot service in October last year.

“We will be able to establish a bridgehead for entering the European e-commerce logistics market through German DPC,” a Qxpress official said. “Based on our experience in dealing exclusively with e-commerce logistics, we will make efforts to become a recognized logistics company in Europe.”