When placing an implant or crown, a silicone impression is taken of the tooth. The dentist sends this impression to a dental laboratory to create a customized prosthesis for the patient, who then receives the prosthesis and uses it. For fast treatment, a specialized shipping company is needed to transport the tooth casts and prostheses back and forth between the dentist and the laboratory. Smart logistics company Hanasd’s “Hana Link” connects dentists and dental laboratories across the country to deliver dental supplies quickly and accurately.

24-hour nationwide delivery

Hana Link, the largest dental laboratory delivery brand of its kind, has been providing reliable services based on a decade of accumulated know-how since its establishment in 2013. Currently, it has built a nationwide branch network centered on its headquarters in Sadang-dong, Seoul, and introduced the industry’s first 24-hour nationwide delivery. The deliverers visit the dentists three times a day at 10 am, 2 pm, and 3 am. They pick up from the laboratory in the morning and deliver it to each dentist in the middle of the day, pick up from the dentist again, take it back to the laboratory and so on. The company has developed a dedicated app and automated computerized system for fast and reliable delivery, which allows dentists and labs to track receipt, delivery, and real-time delivery status. The company delivers to more than 15,000 dentists nationwide and is increasing the number. CEO Junghwan Jeon said “We are installing unmanned delivery boxes for free for early morning deliveries. We are improving the quality of our service with 24-hour nationwide smart delivery and efficient labor management. We are striving for more accurate delivery and quality service, and we will continue to work hard to ensure that each dentist receives their deliveries at the time they appointed.”

Fast and tailored delivery

Hana Link has been specializing in the delivery of dental prosthesis supplies for more than a decade and has earned the trust of both laboratories and dentists. Jeon said “As an SME, we have no choice but to do research for continuous expansion. We are constantly preparing our services for the future and have been certified as a Venture Company, Innobiz, and Technology Research Institute through continuous research and development.” The company focuses on training and managing its employees. The majority of its 800 employees are in their 60s and 70s, and the rest use motorcycles and cars to deliver the goods. Jeon said “We need to get the work to each dentist in time, and it’s not easy to deliver to dentists across the country at the desired time.

We can’t do it all in a vehicle, so we use the elderly, who have free access to the subway.” Jeon added “The large number of seniors creates challenges in training, operations, and management. We believe that more government support for senior employment and activation will help companies like ours grow.”